What is your refund policy?

We offer a 30-day money-back guarantee on first-time purchases made directly through our website.
If you’re not satisfied with your first order, or if your product arrives damaged or defective, simply contact us and we’ll make it right.

Please note: Refunds are only eligible for first-time purchases. Additional or recurring orders are non-refundable unless the item is defective.

To request a return or get help with an issue, email us at info@oraluxessentials.com.


How long do refunds take to process?

Once approved, refunds are typically processed within 7–10 business days.
You’ll receive a confirmation email once your refund is complete. If you have any questions or concerns along the way, reach out to us at info@oraluxessentials.com.